Frequently Asked Questions... |
The Retro Bullet PlanterQ: How will plants drain? Q: Can I use my planter outdoors? Q: What if my planter is scuffed and doesn't come clean with soap and water? Q: Do these look like the vintage bullet planters? |
Vintage-Style Screen DoorQ: Can I use this in my existing screen door? Q: Is there a door commercially available that I can buy to use with the screen door insert? |
Lead TimeQ: Why is there a wait for my item? A: Demand for our products periodically exceeds supply. Hip Haven is a small company with a limited share of production time on the factory line. Though we attempt to predict which colors/options will be in highest demand and pre-order accordingly, there are times when we have to await the next production run to re-stock. This contingency is covered by the 4 week delivery window mentioned on the order page. We greatly appreciate your patience. |
Hip Haven Return PolicyQ: If I change my mind can I return my item? A: Full refunds are given only if your item arrives damaged. Please document the problem within 24 hours, preferably with a digital photo of both product and packaging. This will be used to file a claim with the shipper. If you change your mind about the purchase, you can exchange for store credit, with all shipping at your expense . Shipping on our most popular product, the bullet planter, is priced by volume, and to most states runs over $20 to ship each way, so please make your selection carefully. |
H I P H A V E N - Retro Modern Home and Garden Shop
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